Shipping Policy

1. Shipping Methods and Delivery Times

Shinifyshine Star India OPC Pvt. Ltd. is committed to delivering your orders promptly and efficiently. We offer the following shipping methods:

Domestic Shipping (Within India):

Standard Delivery: Orders are typically delivered within 5-7 business days.

Express Delivery: Available upon request; delivery within 2-3 business days.

International Shipping:

Standard International Delivery: Delivery times vary by destination and typically range from 10-15 business days.

Express International Delivery: Available upon request; delivery within 5-7 business days.

Please note that delivery times are estimates and may vary due to customs processing and other unforeseen factors.

2. Shipping Rates

Shipping charges are calculated based on the weight of the package, shipping method selected, and destination. The exact shipping cost will be displayed at checkout before you finalize your order.

3. Order Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order status by logging into your account on our website.

5. Customs and Import Duties

For international orders, customs and import duties may apply based on your country’s regulations. These charges are the responsibility of the recipient. We recommend contacting your local customs office for detailed information.

6. Shipping Restrictions

Certain products may have shipping restrictions due to local laws and regulations. If any such restrictions apply to your order, we will notify you promptly.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact our customer service team immediately at info@shinifyshinestar.com or +784 1906 339. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Terms and Conditions.

9. Contact Us

If you have any questions or need assistance with your order, please contact us at:

Email: info@shinifyshinestar.com

Phone: +784 1906 339

Our customer service team is available Monday to Friday, 8:30 AM to 8:00 PM, and Saturday to Sunday, 9:30 AM to 9:30 PM IST.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.

Last updated on February 11, 2025.