Terms and Conditions

Last Updated: 08 September 2026

This document is an electronic record under the Information Technology Act, 2000 and rules made thereunder, and is published in accordance with Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

1. Acceptance of Terms

By accessing, browsing, or using this website, or by placing an order, you:

  • Agree to be bound by these Terms and Conditions
  • Confirm that you have read and understood our Privacy Policy, Shipping Policy, Refund & Cancellation Policy, and Return & Replacement Policy
  • Enter into a legally binding agreement with Shinifyshine Star India OPC Pvt. Ltd.

If you do not agree with any part of these Terms, please do not use this website.

2. Company Details

Company Name: Shinifyshine Star India OPC Pvt. Ltd.
Registered Office Address: Flat No. 1, Parikshit Housing Society, Plot No. 35, S. No. 240/1/35, Gajpath, Dindori Road, Korgaonkar Park, Nashik, Maharashtra 422004
Phone / WhatsApp: +91 78419 06339
Email: shinifyshinestar@gmail.com

3. Nature of Business

This website operates as an e-commerce platform offering organic and natural products, including organic soils, cocopeat and gardening essentials, fragrances/perfumes, homemade spices, and home textiles such as bedsheets, sold across India.

4. Eligibility

  • Users must be 18 years of age or older to place an order
  • Users must be legally capable of entering into a binding contract under Indian law
  • Minors may use this website only under the supervision of a parent or legal guardian

5. User Account and Responsibilities

  • You are responsible for maintaining the confidentiality of your account login details
  • You must provide accurate, current, and complete information at registration and checkout
  • Any suspicious activity or misuse of your account may lead to suspension or termination of access

6. Product Information and Disclaimer

  • Product images (including of perfumes, textiles, and organic products) are for representational purposes only
  • Actual product colour, texture, weight, or fragrance intensity may vary slightly from what is shown on screen
  • Weights of organic/natural products (soil, spices, cocopeat) are approximate and may have minor natural variance

We reserve the right to update or correct product details without prior notice.

7. Pricing and Payment Terms

  • All prices are listed in Indian Rupees (INR), inclusive or exclusive of applicable taxes as displayed at checkout
  • Payments are processed through secure third-party payment gateways

We are not liable for payment failures, delays, or errors caused by banks or payment gateway providers.

8. Order Acceptance and Cancellation

  • An order is confirmed only after successful payment (or confirmation, for COD orders)
  • We may cancel an order due to stock unavailability, pricing/listing errors, or suspected fraudulent activity

Where applicable, refunds for cancelled orders will follow the timelines specified in our Refund & Cancellation Policy.

9. Shipping and Delivery

Orders are shipped across serviceable pin codes in India. Delivery timelines are estimates only. We are not responsible for delays caused by courier partners, weather conditions, or other disruptions beyond our control. Full details are available in our Shipping Policy.

10. Intellectual Property Rights

All content on this website — including our logo, product images, descriptions, graphics, and text — is owned by Shinifyshine Star India OPC Pvt. Ltd. and protected under applicable intellectual property laws. Unauthorised reproduction, copying, or commercial use of this content is strictly prohibited.

11. User Conduct

You agree not to:

  • Violate any applicable law while using this website
  • Attempt to hack, damage, or disrupt the website or its systems
  • Upload or transmit harmful, misleading, or unlawful content
  • Provide false or misleading information at any point

Violation of the above may result in suspension of access and, where warranted, legal action.

12. Limitation of Liability

To the maximum extent permitted by law, Shinifyshine Star India OPC Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages, including loss of profit or data, arising from use of this website or our products. This website and its products are provided on an “as is” basis.

13. Indemnification

You agree to indemnify and hold harmless Shinifyshine Star India OPC Pvt. Ltd. against any claims, losses, or damages arising from your misuse of this website or violation of these Terms.

14. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, government restrictions, strikes, pandemics, or technical failures.

15. Termination and Suspension

We reserve the right to suspend or terminate a user’s access to this website, without prior notice, in cases of a violation of these Terms or suspected misuse.

16. Third-Party Services

We rely on third-party providers for services such as payment processing, courier/logistics, and website hosting. We are not responsible for the actions, delays, or policies of these third parties.

17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from the use of this website or its products shall be subject to the jurisdiction of the courts in Nashik, Maharashtra.

19. Grievance Redressal

In accordance with applicable Indian law, users may raise complaints or grievances with our Grievance Officer:
Email: shinifyshinestar@gmail.com
Phone: +91 78419 06339

We aim to acknowledge and resolve grievances within a reasonable time.

20. Amendments

We may update these Terms at any time without prior notice. Continued use of the website after such changes are posted constitutes your acceptance of the updated Terms.

21. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Cancellation Policy, and Return & Replacement Policy, form the complete agreement between you and Shinifyshine Star India OPC Pvt. Ltd.