1. Validity of Rates

Rates are valid for 30 days and may change based on market conditions.

2. Rate Adjustments

Prices can be adjusted depending on fluctuations in material costs and other factors.

3. Inclusions

Rates include material, packing, precooling, and container stuffing.

4. Ex-Factory Delivery

Products are sold ex-factory from Turbhe, Vashi Cold Storage, and shipping costs are the buyer’s responsibility.

5. Payment Terms

100% advance payment is required before processing any order.

6. Packaging

Secure and proper packaging is provided for all products to ensure quality during transport.

7. Product Quality

Products are guaranteed fresh upon shipment. Report any issues within 24 hours of delivery.

8. Collection and Refund

For any issues related to orders, please contact our customer care team immediately. Ensure you contact us within 24 hours of receiving the products for prompt resolution. Refunds will be processed within 4 working days after evaluating the issue. Please note that the refund will be issued after deducting the shipping charges.

9. Force Majeure

We are not responsible for delays due to unforeseen circumstances like natural disasters or strikes.